Hello! 👋 Did you know that we develop & maintain highly converting Magento online stores for companies from too?

Does your Magento store need immediate support?

We’re here to help — 24/7, 365 days a year. Fill in the form on the right, and within minutes we’ll take up your request and fix your store.

No matter the issue: whether the store has stopped working, a product cannot be added to the cart, a scheduled promotion won’t activate, users can’t place orders, or the admin panel keeps crashing — our experienced consultants and developers are ready to solve your problem. Here and now.

Fill in the form — we’ll help you.


We are a reliable and safe choice. Since 2010 more than 120 companies have trusted us.

    What does the immediate 24/7 support
    process look like?

    Fill in the form

    Complete the form at the top of the page. Briefly describe your store’s issue and provide your contact details.

    Provide us with access details

    Regardless of the time of day or night, within minutes, you’ll receive a response from one of our consultants who will take care of your store. They will send you a form where you can securely pass us the access data to your store. If you wish, you can also describe the problem in more detail and add any screenshots or a video that shows the issue.

    Sit back and relax

    Within minutes of reporting, our team is already working on your store. Within a maximum of 4 hours, we will get it back up and running flawlessly. Throughout the process, we’ll keep you informed of our progress. After the fix, we’ll send you a detailed description of what we did and recommendations for the future to prevent a similar situation.

    Does your Magento store need urgent help? Fill in the form now.

    We are a reliable and safe choice


    Certified coordinators, consultants, and developers coding according to Magento standards

    A big risk in Magento development involves people who do not have sufficient knowledge of the platform. We minimize this risk by ensuring every team member has an Adobe certificate confirming their understanding of Magento. As a result, the code written is of high quality. This makes our clients’ stores stable, and the cost of their support is lower.


    Errors fixed in 4 hours 24/7 365 days a year

    Critical errors are a big problem because they prevent your customers from placing orders. This means you lose revenue. Critical errors often occur at the least expected times—on weekends, evenings, or holidays when your agency is already off. That’s why we provide stand-by support and remove critical errors within 4 hours, 24 hours a day, 365 days a year. So you can be sure that no matter when a problem occurs—it will be fixed quickly, and you won’t lose income.

    of experience
    online stores
    in the team
    of clients
    recommend us
    Our awards and certificates
    badge gc

    Over 120 ecommerce businesses and B2B companies have trusted us

    What’s the shortest way to describe Growcode? Impressive know-how, unparalleled flexibility and extraordinary commitment.
    Justyna Dziegiec, Answear.com
    Growcode’s team thoughtfully analyzed and defined the problems, came up with clever solutions, then designed and developed them.
    Agnieszka Flis, Virgin Mobile
    Growcode moved our organization from A to Z. We’re extremely satisfied with the results that we’ve managed to achieve.
    Piotr Kosciuszyk, Hairstore.pl

    We work for ambitious companies that care about revenue generated through online channels. Here are some of them:


    Does your Magento store need immediate support?

    Don’t waste time — fill in the form, and within minutes we’ll take up your request and fix your store.

    Frequently Asked Questions about Magento support

    We have prepared straightforward and specific answers to the most common questions we get from people who are looking for immediate Magento support.

    How quickly will you fix my store?

    4 hours is our absolute deadline to get your store functioning perfectly again. In many cases, we manage to fix the store even faster.

    Will I be informed about what you’re working on during the repair?

    Yes – we make it standard practice to keep the client informed about what we’re doing. We’ll let you know as soon as we locate the problem and will also inform you about how quickly it can be fixed. Our clients praise us for our rapid communication.

    Will I know what you did after you finish the work?

    Yes – at the end of the work, we’ll send you a complete set of information about what the problem was and how we dealt with it. Additionally, we’ll include tips on what to do in the future to eliminate similar issues.

    Is there a chance that the repair will take more than 4 hours?

    No – we will fix your store within 4 hours. However, we may implement a temporary solution that might not be ideal, but will certainly be effective. If the ultimate solution to the problem requires more work, we will inform you during the repair so that you can decide how to proceed.

    Will an experienced person be working on my store?

    Yes, all of our consultants and developers have Adobe certifications, confirming their knowledge of Magento. This ensures that your store is in the hands of an experienced person who deeply understands Magento.

    Do you also offer managed support?

    Yes, managed support is one of the services we offer to our clients. So if your current agency is not able to handle your store, we would be happy to talk about how we can help you.

    Does your Magento store need immediate support?

    Don’t waste time — fill in the form, and within minutes we’ll take up your request and fix your store.

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